Contact Us

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Call us today on Telephone: +44 (0) 1639 730276

Telephone: +44 (0) 1639 730276

We love hearing from you, but please bear with us as it’s a very busy time for us - we aim to respond to all enquiries within 48 hours…

Contact details

The sanctuary is open daily from 10:30am (see our opening times here) and to help keep you safe we’re limiting the number of visitors that will be in the sanctuary at any one time. This means that you’ll need to let us know that you are coming by booking online (including annual visitor PASSES who plan to visit during school holidays!).

Please note: Please remember to follow Welsh Government Covid-19 Guidance
AND Our Instructions/Notices whilst visiting us..

If you have a quick question about visiting the sanctuary, please see below information or view required page(s) on this website.

Thank you so much for your ongoing support.

To find out how to get to the sanctuary click here. If you can’t find the answer to your question please fill in this quick form and we’ll make sure your question goes to someone who can help. Depending on the question, a response could take some time.